Customer Feedback
Mills Charters value customer feedback and are proud to receive continuous support and thoughts from our customers.
It is always nice to share this feedback and use it to improve and strive for improved and consistent service in the future.
Here are some of our recent comments. Please email or send us your own feedback at anytime!
WHALES...
"We just wanted to say thank you very much for the opportunity to go on your whale watching tour. It was an amazing day and really gave the team even more passion for their work in helping to save these beautiful and intelligent creatures. We hope to see you again in the future, thanks again for helping us to create a greener and more peaceful future for everyone."
Sarah Parrott - GREENPEACE AUSTRALIA PACIFIC - October, 2009.
Juat had to let you know what a fantastic trip that was, amazing, enthralling, tingles down the back, thrilled completely. Our family, 5 of us, went out - courtesy of a silent auction at the Sea Shepherd meeting a couple of weeks ago in Fremantle. We are all Sea Shepherd members and support them fully. Mills obviously donated this trip and we are so grateful. It was outstanding, within 30 minutes we had seen our first whale and then it was continous all trip. We saw the 'best breach of the season' and then a whale going under the boat, how incredible that was. The crew were great, plenty of information and lots of thought put into where to go to get the best viewing. Huge thanks for a great 4 hours. I have told everyone I meet about how they MUST go and do this, just off our doorstep! Best wishes and please thank the Crew."
Gillian Henderson, Beaconsfield WA
"The highlight of WA so far!" Glenn Robinson, England. 2010
"Best trip of my life, beautiful creatures." Verena Chua, Malaysia 2010
"Epic and memorable, definately worth while experience. Whales so close to the boat." Kean Oot, Perth 2010
"Awesome, Awesome, Awesome - Great Crew!" Trudy Hold, Perth 2010
FISHING...
"The staff made a great day of it for us...Office and Crew Service were excellent as was the boat facility and cleanliness...Keep up the great service. Well done and thank you."
Australian Thermo Laminating, 2010
" Hey mills! I had a great day on the water !!! Thanks for all the help that I got on the Aussie Warrior. I had a really good time and I am really happy that i got the biggest fish of the day! Your deckies are good and helpful and the food was really good, thanks again. It was hard work but I eventually got the samson fish up from 50-60 metres of water. It was an amazing experience to catch my first samson fish and what a fight. I would recomend Mills to anyone.
Hope to come back very soon!"
Henri 2009
'Many thanks for the great photos. We had an amazing day, and the staff were great. Would definately do it again. The fish was a great meal too. Please give our thanks to them all.' Marina 2010
ABROLHOS ISLANDS...
We had an awesome time on the boat! I'm sure Rowdy has clued you up that this will hopefully become an annual event for us.
Also, I am hoping to get out in Perth and bring my young bloke Jaxon along in the next few months.' Aaron 2010
'I would just like to thank you all again for all the organising and helping out on the days and especially Bonser (Skipper) we could not have asked for a better skipper he worked so hard to make sure we were onto the fish. Everything was greatly appreciated by all the boys and girl on the charter.' Jamie 2010
PRIVATE CHARTERS & CRUISES...
'Hi Tash - Thanks so much for all your efforts in the lead up to our wedding. We couldn't fault your service. You were great to deal with, flexible and didn't bat an eye everytime I changed my mind about something. You made organising the wedding an absolute breeze. I had no worries or stress in the lead up as I knew you had everything under control. The same goes for the service on the night, you and the crew were sensational. You guys made sure everyone was well fed and had their drinks topped up throughout the night. Everything went according to plan and there is nothing we would change. All our guests have said what a great night they had. I wouldn't hesitate to recommend Mills Charters to anyone and everyone. In fact, we're already recommending you to friends who weren't there on the night and look forward to dealing with you again in the future.'
Siobhan & Owen - December 2010
'Dear Tash & Mark Just wanted to say a big thank you to you and your crew for a fantastic day on Saturday 11th December. Once again, everybody had a brilliant day and are looking forward to next year. A highlight on the way back was the whale sighting, it was a first for many. The crew were really supportive and helped to make our day so enjoyable. A special thanks to Lois who couldn't do enough for us, she is a star. Wishing you all a happy christmas and best wishes for 2011. Will be in touch again in the New Year. Thanks again Claire'
Claire Byrne, December 2010
'Tash & Rowdy - On behalf of everyone at Meridian we would like to thank you for a great Christmas function. The feedback from staff and clients was fantastic.Hope you have a great Christmas and a Happy and Prosperous New Year'
Kevin, Meridian Services. December 2010' I have been speaking to everyone from Saturday and they all won't stop raving about how much of a great day it was, and how good Paddy and the other 2 boys working on the boat were for us! Thanks again, it was awesome!'
'Thank you so much, you guys did an amazing job for our wedding and we were so happy with how everything turned out. We had such a great day- it just goes so quickly."
Nick and Danielle, November 2010